Shipping Policy.

Last updated: 22 August 2026.

Orders within India are delivered through registered domestic courier companies and/or Speed Post. Made-to-order products are normally delivered within 7 days from confirmed payment, or by a different delivery date shown at checkout or agreed when the order is confirmed. Delivery remains subject to product complexity, print success, serviceability and courier or postal norms.

Shipping charge and serviceability

Any shipping charge is displayed at checkout or in an approved quotation before payment. Delivery availability depends on the destination and product size. Unsupported PIN codes, oversized products and custom work require a reviewed shipping quote.

International delivery is available only where Adoryl expressly confirms it in an approved quotation. Unless that quotation says otherwise, the recipient is responsible for destination-country duties, taxes and customs or clearance charges.

Address and dispatch confirmation

Delivery is made to the address provided by the buyer at the time of purchase. Please provide a complete address, correct PIN or postal code, mobile number and email address. Contact Adoryl promptly if a correction is needed; a change after dispatch may be impossible or may incur an additional carrier charge.

Dispatch and, when available, the courier name and tracking reference are confirmed using the email address supplied with the order.

Carrier delay, damage and loss

Delivery dates are estimates. Adoryl is not responsible for a delay caused by a courier company or postal authority outside its reasonable control, but will provide available tracking information and reasonable assistance with a carrier enquiry. If a parcel arrives damaged, keep the product and packaging and report it with photographs within 7 days of delivery to hello@adoryl.com.

Shipping-cost refunds

Shipping costs levied on an order are not refundable for an accepted change-of-mind return or an address error made by the buyer. This does not prevent Adoryl from refunding shipping where it sent the wrong item, the item was verified as damaged or defective, the parcel was confirmed lost, or applicable law requires another remedy.

Contact

Shipping questions can be sent to hello@adoryl.com with the order reference and delivery PIN or postal code.